Information for patients

Information for insured patients

Professor Ishaque is registered and recognised by all of the major insurance companies.

Patients who have Private Medical Insurance will need to contact their private health provider prior to their appointment and check the terms of their policy. This will ensure that they are covered for their initial consultation, scans, x-rays and any other treatment that may be required. The insurance company will provide patients with a Pre-Authorisation Number or Claim Number, which will need to be provided for administration and invoicing purposes and will allow us to deal with the insurance company directly for the payment of invoices.

If there is an excess on the patient’s policy, the excess will be for the patient’s own account. Payments will need to be made to Professor Ishaque by credit or debit card or online through an e-commerce portal orin a timely manner.

Insured patients will require a referral letter from their GP or another Healthcare Professional - this is stipulated by Private Medical Insurance Companies.


Information for uninsured/self-pay patients

Professor Ishaque is happy to see uninsured patients in his private clinic.

It is important however, that uninsured patients appreciate that imaging (MRI and plain radiographs/or x-rays) may be required to achieve an initial diagnosis. Consultation charges are available on request. Subsequent charges for imaging and if appropriate, surgical procedures may also be requested. 

A GP (or other Healthcare Professional) referral letter is not necessary.

Uninsured patients will be invoiced prior to their consultation and payment can be made by credit or debit card or online through an e-commerce portal.

We are able to offer package prices for surgical procedures should these be required.

Patient information

We are pleased to be able to provide our patients with a Patient Management System (Carebit), which will allow patients to set up and access their own account. This is  password protected and completely secure, and provides patients with convenient access to their clinic correspondence including clinic letters, test results and imaging reports. Carebit will also enable Professor Ishaque to upload sick notes and presciptions for his patients through this system and  patients will be able to see copies of ongoing referrals to other Consultants and Healthcare professionals should those be required. Additionally patients will be able to upload documents or reports for Professor Ishaque to review.

We feel that it is important that our patients have  a complete record of their patient journey with Professor Ishaque, and Carebit provides this in a secure and easily accessible for all concerned.